Compliance, data protection, sanctions and regulatory matters are handled through dedicated channels of the programme operator — Verum Payments Limited.
Notice
The email channels listed below are being set up. This page is published for transparency; enquiries will be accepted after the official launch of the programme. Active addresses will be in place and tested by the time of public announcement.
Channels
General compliance enquiries
compliance@eresidency.gov.kz
Response within 5 business days
Data protection requests (DPO)
dpo@eresidency.gov.kz
Response within 30 calendar days
Regulator and FIU enquiries
regulators@eresidency.gov.kz
Response within 5 business days · English
Media enquiries
media@eresidency.gov.kz
Response within 3 business days
Whistleblower · reports of violations
whistleblower@eresidency.gov.kz
Protected anonymous channel · being set up
